FAQ

We can accept your order via email. Please provide the type and year of your boat, and your email address. We will be happy to respond.

We can accept your order via email. Please provide the type and year of your boat, and your email address. We will be happy to respond.

For boat types whose platform production tooling has been completed, the production time is 4-8 weeks plus shipping time, calculated from the receipt of the order.

The 4-8 week production time is calculated after the order amount has been received and the order confirmed. We will inform you about this via email.

Please note the additional shipping time, which varies by country.

Please have the swim platform installed by a skilled professional. If you have DIY skills, please note that the installation difficulty is approximately 8/10, and two people are required. We send an installation video to customers for installation. The boat captain is responsible for its use. The boat owner is responsible for the installation.